Privacy policy
Last updated: October 26, 2026
This policy explains what personal information The Paper Win collects when you visit thepaperwin.online or buy from us, why, and the choices you have.
What we collect
- When you buy: your name, email address and order details, so we can deliver your files. Payment details are entered directly with our payment provider; we never see or store your full card number.
- When you contact us: your name, email and message, so we can reply.
- When you browse: standard server logs such as IP address, browser and pages visited, used for security. We only use cookies the site needs to work.
We do not sell your personal information.
How we use it
- To process orders and email your download links.
- To provide support, handle refunds and resend files.
- To prevent fraud and keep the site secure.
- To meet legal, tax and accounting obligations.
- To send news about new templates, only if you agreed to it. You can unsubscribe at any time.
Who we share it with
Only service providers who help us run the store: our payment provider, our web host and our email provider, and authorities if the law requires it.
How long we keep it
Order records for as long as tax and accounting rules require, usually up to 7 years. Support emails for up to 2 years after your last message.
Your rights
Depending on where you live, including under the GDPR, UK GDPR, the Nigeria Data Protection Act and US state laws, you may ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email hello@thepaperwin.online and we reply within 30 days.
Children
Our store is for adults and businesses. We do not knowingly collect information from anyone under 18.
Contact
Questions about privacy? Email hello@thepaperwin.online.